The Kgetlengrivier Local Municipality hereby informs all community members and stakeholders of ongoing water supply challenges affecting residents in Derby and Swartruggens (Borolelo Ext 4).
📍 Derby
The water interruption in Derby is due to damaged borehole pumps from some of the boreholes that supply water to the area.
Action Taken:
- The Municipality is currently procuring replacement borehole pumps.
- Delivery of the new pumps is awaited.
- An estimated timeframe for water restoration will be communicated once the pumps have been delivered.
📍 Swartruggens – Borolelo Ext 4
The water supply disruption in Borolelo Ext 4 is caused by a damaged motor at the Borolelo pump station.
Action Taken:
- The Municipality is in the process of procuring a replacement motor.
- Delivery of the motor is currently awaited.
- The estimated restoration time will be confirmed upon delivery and installation of the motor.
The Municipality is treating both matters with urgency and is committed to restoring normal water supply as soon as possible.
We sincerely apologize for any inconvenience caused and appreciate the continued patience and cooperation of all affected residents.
📞 For Service Delivery Enquiries
Residents may contact Municipal Customer Care:
- 24-Hour Lines: 082 926 3065 / 063 771 0771
- Toll-Free Number: 0800 525 252
Issued by:
Office of the Municipal Manager
Mr Andrew Pholose
Acting Municipal Manager
11 February 2026
📌 All correspondence must be addressed to:
The Municipal Manager
P.O. Box 66, Koster, 0348
Tel/Fax: (014) 543 2004/5/6
Fax: (014) 000 0228
Upon written request made within seven (7) days after the date appearing on this notice, a similar letter will be forwarded in another official language, if so desired.
