Information Communication and Technology
ICT
The Information Communication and Technology department manages the municipality’s technological infrastructure, including networks, servers, and software systems. It ensures reliable communication tools for staff, secures data, and supports digital service delivery, such as online billing platforms. In Kgetlengrivier, ICT may also handle challenges like upgrading outdated systems and ensuring connectivity in rural areas, enabling efficient administrative operations and public access to municipal services.
Contact Details
Manager: Mr Sipho Kgwathisi
Email: kgwathisis@kgetlengrivier.gov.za
Overview
Manages the municipality’s technology infrastructure, networks, and digital services, supporting staff operations and public access to online municipal services.
Functions
– Maintain hardware and software systems.
– Manage networks and internet connectivity.
– Ensure data security and compliance.
– Provide technical support to staff and libraries.
– Develop and maintain online service platforms.
– Assist libraries and schools with digital resources
FAQ
Q: How can I access municipal services online?
A: Through the official Kgetlengrivier municipality website.
Q: Who do I contact for ICT support?
A: The ICT Helpdesk during working hours.
Q: How is my personal data protected?
A: ICT follows POPIA and other security measures.
Q: Can I access free Wi-Fi at municipal libraries?
A: Yes, for registered library members.
Q: How do I report an ICT issue?
A: Via the online service portal or ICT Helpdesk.
Policies
The ICT Department operates in alignment with several national and municipal policies to ensure effective governance and service delivery:
– Municipal Corporate Governance of ICT Policy
– Protection of Personal Information Act (POPIA)
– National Integrated ICT Policy White Paper
– Municipal Systems Act (Section 21B)